Returns

Please consider your purchase carefully before finalising your order, as unfortunately we can’t offer you a refund or exchange.

Exchanges

We only replace items if they are defective or damaged and reported within 14 days of your receiving your order. If you need to exchange it for the same item, send us an email at support@momentousplanners.com and the address for where to send the product to will be emailed out to you. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your replacement. If you are approved, then your replacement will be processed, and a replacement of the same planner will be sent to your mailing address within 5 working days. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.