momentous planners 220 logo

Terms and Conditions

1. Privacy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from momentousplanners.com (the “Site”). 

Personal information we collect

We collect Device Information using the following technologies: – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. – “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: – Communicate with you; – Screen our orders for potential risk or fraud; and – When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

Sharing your personal Information

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

 As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/ or by emailing support@momentousplanners.com.

 Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

 If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Data retention


Contact us

Momentous Planners [Re: Privacy Compliance Officer] 51 Old Gayndah Rd, Maryborough QLD 4650, Australia

2. Shipping

Pre-orders will be shipped out on the 3rd Dec 2020.

How long does it take for my order to ship?

Please allow for extra delivery time over the Christmas period.

Domestic Orders (within Australia) are all free. All our orders are sent via Australia Post. Please see the  for express post delivery guidelines for your area.

Do you accept international orders?

We love our international clients and are happy to ship internationally!

A quote for postage can be generated on the product page.

Buyers are responsible for any and all duties and customs charges that may be incurred as well as any customs delays. Please check your local customs office for more information.

 Some locations may take longer depending on the address. We are not responsible for any carrier or customs delays and cannot guarantee a set delivery time.

3. Refunds and Returns


Please consider your purchase carefully before finalising your order, as unfortunately we can’t offer you a refund or exchange.


We only replace items if they are defective or damaged and reported within 14 days of your receiving your order. If you need to exchange it for the same item, send us an email at support@momentousplanners.com.au and the address for where to send the product to will be emailed out to you. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your replacement. If you are approved, then your replacement will be processed, and a replacement of the same planner will be sent to your mailing address within 5 working days. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping the new planner will be covered by Momentous Planners. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.